Lead Front Desk Receptionist

Shine Port Corporindo · 📍 Tigaraksa, Banten · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 21.000.000 – Rp 28.000.000 per month
Shine Port Corporindo is seeking a dynamic and experienced Lead Front Desk Receptionist to join our team in Tigaraksa, Banten. In this role, you will be responsible for managing the front desk operations, ensuring a high level of customer service, and providing support to our guests and staff. This is an excellent opportunity to be part of a growing company and contribute to our success.

📋 Tanggung Jawab Pekerjaan

Manage and coordinate front desk operations including check-in, check-out, and guest inquiries.,Provide excellent customer service to guests, staff, and visitors.,Maintain accurate and up-to-date guest records and documentation.,Handle and resolve guest complaints and concerns promptly and professionally.,Coordinate with other departments to ensure smooth operations and guest satisfaction.,Monitor and maintain the cleanliness and orderliness of the front desk area.,Lead and supervise junior front desk staff, providing training and guidance as needed.,Ensure compliance with company policies and procedures.

🎓 Kualifikasi & Syarat

Bachelor's degree in Hospitality Management, Business Administration, or a related field.,Minimum of 3 years of experience in front desk receptionist roles, with at least 1 year in a supervisory or lead position.,Strong communication and interpersonal skills.,Excellent organizational and time management skills.,Proficiency in English and Indonesian languages.,Familiarity with hotel or front desk management software.,Ability to work well under pressure and manage multiple tasks simultaneously.,Valid SIM card and driver's license.

🛠️ Keahlian

Customer serviceMultitaskingProblem-solvingTeam leadershipTime managementCommunication
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