Marketing Specialist - Repeat Order (RO) Motorcycle Financing

Join BFI Finance Indonesia's dynamic marketing team as a Repeat Order (RO) Specialist in Bekasi. In this pivotal role, you'll drive customer retention and growth by managing end-to-end follow-up processes for motorcycle financing clients. You'll leverage leads from our telesales team to build lasting relationships and maximize repeat business opportunities. As part of our marketing team, you'll work closely with cross-functional teams to ensure seamless execution of marketing strategies and campaigns.

BFI Finance Indonesia is a leading financial services company in Indonesia, committed to providing innovative and accessible financing solutions. With a strong presence in the motorcycle financing sector, we are dedicated to supporting our customers' mobility needs. In this role, you'll have the opportunity to work in a fast-paced environment, contributing to our mission of fostering long-term customer relationships and driving business growth.

📋 Tanggung Jawab Pekerjaan

• Manage and follow up on repeat order opportunities for motorcycle financing clients using CRM tools like Salesforce.
• Collaborate with the telesales team to ensure leads are qualified and converted into repeat orders.
• Develop and implement marketing strategies to increase customer retention and loyalty.
• Analyze customer data to identify trends and opportunities for repeat business.
• Create and distribute marketing materials, including email campaigns and promotional offers, to engage repeat customers.
• Monitor and report on key performance indicators (KPIs) related to repeat order performance.
• Provide regular updates to the marketing team on the status of repeat order initiatives.
• Participate in cross-functional projects to support the overall marketing goals of the company.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Minimum of 2 years of experience in marketing, sales, or a related field, with a focus on customer retention and repeat business.
• Proficient in using CRM tools like Salesforce.
• Strong understanding of marketing principles and strategies.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with data analysis tools and techniques.
• Knowledge of the motorcycle financing industry is a plus.

🛠️ Keahlian

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